Information We Collect

When you visit our website, create an account, place an order or contact us, we may collect information that you provide directly to us.

Information you may provide

• Full name
• Billing and shipping address
• Email address
• Phone number
• Order and transaction details
• Information you provide when contacting customer support

We may also automatically receive certain technical information when you browse our website, such as device information, browser type, IP address and website usage information.

How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling your orders
• Providing shipping and delivery updates
• Communicating with you about your order
• Providing customer support
• Improving our website and shopping experience
• Preventing fraud and protecting website security
• Complying with applicable legal obligations
• Sending promotional communications where permitted and applicable

Information Sharing

We do not sell or rent your personal information as part of our ordinary business operations.

We may share information with trusted service providers when necessary to operate our business and provide services to you.

These may include providers involved in:

• Payment processing
• Order fulfilment and shipping
• Website hosting and technology services
• Analytics and website performance
• Customer support
• Marketing services, where applicable

We may also disclose information when required by law, legal process or to protect our rights, customers, website and business.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve your shopping experience.

Some third-party services integrated with our website may also use cookies or similar technologies according to their own privacy policies.

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Payments

When you make a purchase, payment information may be processed by third-party payment providers.

Horcun generally does not directly store complete payment card details on its own systems. Payment information is handled according to the applicable payment provider's privacy and security practices.

We recommend reviewing the privacy policy of your chosen payment provider for more information about how your payment information is handled.

Data Security

We take reasonable measures to help protect personal information against unauthorized access, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, business records, legal obligations and dispute resolution.

Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access, correction, updating or deletion of certain information.

If you would like to make a privacy-related request, please contact us using the details provided below.

Children's Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable requirements.

Any updated version will be posted on this page with a revised "Last updated" date.